Get On The Blower


Phone (02) 9261 4624 Fax (03) 9684 3434 Level 1, 26-28
Wentworth Ave
Surry Hills
NSW 2010
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Phone (03) 9684 3470 Fax (03) 9684 3434 Ground Floor
119 Ferrars St
South Melbourne
VIC 3205
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Give us a shout!

At U1, we love hearing from people. So get in touch! Whether you have a query about the work we do, who's on our team or when's the next training event, give us a shout via email or phone.

Our clients know we get it.

Since 2001, we’ve had our fair share of clients. Some big, some small.

And although they all come to us with a very unique business challenge, in the end, they all walk away with the same thing: A great user experience. One that meets everyone’s needs.

Some common client challenges...

  • "How do I know what my users want?”
  • “Our users can’t find information on our website"
  • "We want to know how, when and where people use our site"
  • "We don’t think people understand what we’re trying to say"
  • "We’re redesigning our site. How should we structure our content?"
  • "We're on the right track, but would like a second opinion"

Some stuff we end up doing for them...

  • Find new ways to differentiate their brands
  • Create entirely new digital experiences and increase engagement
  • Provide advice on interactive educational tools 
  • Offer strategic direction and governance structure
  • Increase revenue and decrease support costs
  • Train in-house teams

If you're from an organisation in Australia or New Zealand looking for help with UX research and strategy, contact us. We'd love to help.

Video case study: The Australian Bureau of Meteorology

Take a look at how our user experience consultants helped the Australian Bureau of Meteorology test various homepage designs that incorporated paid advertising.

Are you an agency?

U1 has previously worked with creative and digital agencies on many projects. This flexible type of partnership allows you do the web design while we do the UX research. Alternatively, hire our labs and we'll help you moderate sessions. If you are interested in working together, please email us.

Client Smorgasbord

See our approach     Expertise