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  • Reflections on remote design research: The consultant’s perspective (Part 2)

    This article concludes our series on the experience of transitioning from in-person to remotely moderated design research at U1. Our first article reflected on the experience of the consultancy as a whole, in the next article one of our consultants, Luella Paine, reflects on...

  • Reflections on remote design research: The consultant’s perspective (Part 1)

    In a previous article we reflected on U1's experience of transitioning from in-person to remote research. That article reflected the experience of the consultancy as a whole, in this article one of our consultants Luella Paine reflects on her individual experience. What have you...

  • Employee Experience Research

    What is your employee experience in a COVID-Normal or Post-COVID workplace? We can help you understand what your employees need to continue adapting to new ways of working and ensure smooth transitions as your business transforms. Talk to us about how we can apply...

  • Reflections on remote design research: The consultancy perspective

    2020 has been a year like no other (and we still have a couple of months to go!). The way we live, and work, has changed with a rapidity that at times has had our heads spinning. Back in March, U1 readily adapted to...

  • Sample size in design research

    In a previous article that you can read here, I wrote about the rationale, and guidelines, for choosing an appropriate sample size in usability testing. However, usability testing, or evaluative research, is not the only time you might be asked to defend, or provide...

  • How many users do I need?

    Have you ever wondered about, or been asked to justify, the sample size used in a usability test? Well, you're not alone! In this article we'll explain why we are confident that six is enough, and how limiting sample size allows for iterative usability...

  • Global Health and Wellbeing Study

    U1 is a member of the UX Fellows, a global network of experience research companies. In May this year, the network pooled resources to conduct a global study into health and wellbeing. The subject of our study is of particular relevance during a global...

  • Keeping user research on track in response to COVID-19

    Our first priority is the health and safety of our team, clients and research participants.   Otherwise, it's business as usual. In these uncertain times U1 would like to take this opportunity to let you all know that as far as our operations go,...

  • Design research: The (not so) secret art of observation

    Observation is a powerful yet often overlooked tool in the world of experience design. This article looks at why observation is useful, when and where it can be used and how to hone your observation skills to improve your research outcomes. In the context...

  • The value of testing low-fidelity prototypes with real users

    Testing low fidelity (lo-fi) prototypes is a cost-effective, time-efficient, and versatile way to understand what is fundamentally important to users. This article discusses the value of lo-fi prototype testing, and why it should be integrated into the design process. What is a Low-Fidelity Prototype? A...

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